Insurance & Claims Handling
Risk Managed, Cover Matched, Claims Closed Cleanly
When incidents happen, speed, clarity and accuracy matter most. We arrange tailored P&I and H&M cover, handle claims from first contact to close-out, and run loss-prevention programmes that reduce risk across your fleet.
We don't just react to incidents — we prepare for them.
Seamless Policy Setup and Oversight
We work with brokers and underwriters to secure cover that aligns with your vessel’s trading patterns. All policy documents — including certificates, endorsements and blue cards — are stored centrally and kept current so nothing is missing when time is tight.
We check limits, deductibles, navigation clauses and warranties. Survey requirements are logged early. When trade routes change, we notify brokers to keep cover active and cost-effective. Renewals are synced with operational plans so dry-docks and class surveys don’t clash with insurance deadlines.
Cover That Fits the Operation
- P&I and H&M terms matched to trade, vessel and risk profile
- Clean documentation for port agents and authorities
- Calendar tracking to avoid last-minute renewals
Incidents Handled with Speed and Precision
When something goes wrong, we act fast. Evidence is gathered immediately — logs, statements, photos — and secured. We liaise directly with surveyors and brokers, provide short-form updates to owners, and keep claims files clean, compliant and on schedule.
Root-cause close-outs are more than paperwork. They include practical fixes, assigned actions, and real follow-up.
Loss Prevention and Lessons That Stick
Every claim is an opportunity to improve. We identify trends, adjust procedures, and close the loop across fleets. Repeating issues — from equipment failure to documentation gaps — are fed back into training, maintenance and planning.
Near-misses are logged, analysed and used to strengthen sister vessels. Lessons learned are shared onboard and ashore. Audits confirm not just that a fix was made — but that it held.
Continuous Risk Reduction
- Root-cause reviews with action plans and deadlines
- Preventive feedback loop to stop repeat claims
- Steady improvement in exposure, audit scores and renewal terms
Strengthen Your Insurance Posture
Share your current cover and recent claims. We’ll identify gaps, simplify your process, and help you secure faster, cleaner resolutions.
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